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NUUR means light in Arabic. We are a South African jewellery brand making luxury waterproof pieces in two lines: an everyday line, and an Islamic line that carries Ayatul Kursi and other ayahs.

Message us on WhatsApp on +27 78 160 1225 or email support@nuur.co.za. We answer around the clock, every day. You can also find us on Instagram at @nuurjewelry.

NUUR is based in Linden, Randburg, Gauteng, and delivers across South Africa.

Yes. You can find NUUR on Takealot as well as here on nuur.co.za.

Every NUUR piece has a 6 month warranty covering colour fading and manufacturing defects. If a piece has a production fault, we repair or replace it free of charge.

Checkout runs through Payfast. You can pay by Visa, Mastercard or American Express, with Google Pay, Instant EFT, SnapScan, Zapper or Scan to Pay, or spread the cost with Payflex, Mobicred or RCS. Payments are processed securely and encrypted.

Enter the code or voucher at checkout. The total updates before you pay.

Nothing. Delivery is free on every order, anywhere in South Africa, with no minimum spend and no shipping fee at checkout.

We dispatch within 24 hours on business days (Monday to Friday, except public holidays). Orders arrive in 1 to 3 working days anywhere in South Africa. Public holidays, strikes or weather can occasionally add a day or two.

Not at the moment. We deliver within South Africa only. Please give a physical address (not a PO Box) and a phone number the courier can reach.

You receive an email when your order is dispatched, with a tracking link from the courier.

Yes, as long as it has not been dispatched. Message us on WhatsApp on +27 78 160 1225 or email support@nuur.co.za straight away with your order number and the change you need.

First check the tracking link in your dispatch email. If there is no update, contact us with your order number and we will chase the courier for you.

If a parcel cannot be delivered because of an incorrect address or missed delivery attempts, we contact you to arrange it again. A reshipping fee may apply in that case.

You can return a piece within 14 days of receiving it. It must be unworn, undamaged and in its original condition, with all of its packaging: the box, the case and the cards.

Earrings cannot be returned, for hygiene and safety reasons, unless they arrive damaged or defective.

Email support@nuur.co.za with your full name, your order number and the reason for the return, with photos if they help. Once the return is approved we send you the return address. Please use a tracked courier; we cannot accept responsibility for a return that is lost without tracking.

Yes. Contact us within 14 days of receiving your order. We send the new piece once the original has arrived back and been checked.

Once we have received and checked your return, the refund goes back to your original payment method within 7 to 14 business days, and we email you when it has been issued.

Delivery is free on every order. Return delivery is at your cost, unless the return is because of a mistake on our side, such as a wrong or faulty piece.

Email support@nuur.co.za within 3 days of delivery with clear photos of the piece and the packaging, and we will put it right with a replacement.

Our pieces are made on 316L stainless steel. The gold pieces are 18K gold plated and rose gold is 18K rose gold plated; our silver and black finishes are PVD. A few pieces, such as the Zulfiqar Necklace, are plain stainless steel.

Yes. NUUR pieces are waterproof and sweatproof: shower, swim and sweat in them. After the sea or a pool, rinse the piece in fresh water and pat it dry.

No. The finish does not tarnish, so the colour you buy is the colour you keep. It is also covered by our 6 month warranty against colour fading.

Yes. Our pieces are nickel free and hypoallergenic, and 316L stainless steel is the grade used where skin contact matters most.

Wipe it with the NUUR care cloth after wearing. Keep perfume, lotion and harsh chemicals off the piece itself, and store each piece in its box so pieces do not scratch each other.

Every product page lists the piece’s measurements. Many of our bracelets are open at the back or adjustable. If you are unsure, message us on WhatsApp on +27 78 160 1225 before you order.

Your piece, sealed in a 3D floating display case, inside a premium NUUR gift box, with a NUUR care cloth, a warranty card and a complimentary gift. Islamic pieces come with a Prayer & Warranty Card, everyday pieces with a Blessing & Warranty Card.

Yes. Add your note at checkout and we place it in the box.

Yes. Enter their name and address as the delivery address at checkout. Every order already arrives gift boxed and ready to give.

Yes. The Ayatul Kursi Bracelet carries Ayatul Kursi in full, engraved end to end along a single 17 cm band.

The Ayatul Kursi Bracelet, the Ayatul Kursi Ring and Oval Ring, the Ayatul Kursi Necklace, the Bracelet & Ring Set, the His & Hers Bracelet Set, and the bracelets made for babies and for mother and baby.

Yes. Like every NUUR piece it is waterproof, so it can stay on through the day.