Terms of service

NUUR Terms of Service

Last updated: [DATE – 29.06.25]

Welcome to NUUR! These Terms of Service (“Terms”, “Agreement”) govern your use of our website at nuur.co.za (“the Site”) and the purchase of our products. By accessing or using our Site, you agree to these Terms.

If you do not agree, please do not use our Site.

1️⃣ General Conditions

  • NUUR is an online store selling jewelry and related products.

  • You must be at least 18 years old or have legal guardian permission to use this Site.

  • We reserve the right to refuse service to anyone for any reason at any time.

2️⃣ Products & Pricing

  • All products are subject to availability.

  • We reserve the right to limit quantities.

  • Prices may change without notice.

  • We strive for accuracy, but errors in pricing or descriptions may occur. We may cancel orders if information was incorrect.

3️⃣ Orders & Payment

  • By placing an order, you agree to provide current, complete, and accurate purchase and account information.

  • Payment must be made using accepted methods (e.g. credit card, PayFast, PayPal).

  • We reserve the right to refuse or cancel orders suspected of fraud or unauthorized activity.

4️⃣ Shipping & Delivery

  • We ship to addresses in South Africa and other regions where available.

  • Estimated delivery times are provided but not guaranteed.

  • Shipping fees and policies are described on our Shipping page.

5️⃣ Returns & Refunds

  • We accept returns of unworn items within 10 days of receipt.

  • For full details, see our Refund Policy.

  • Return shipping costs may apply.

6️⃣ Accuracy of Information

  • We try to ensure all information on our site is accurate.

  • We do not warrant that product descriptions, images, or other content are error-free.

  • Colors may appear differently depending on your screen.

7️⃣ Prohibited Uses

You may not use the Site or its content:

  • For any unlawful purpose

  • To solicit others to perform unlawful acts

  • To violate any regulations or laws

  • To infringe upon our intellectual property or the rights of others

  • To harass, abuse, insult, harm, defame, or discriminate

  • To upload viruses or malicious code

Violation may result in termination of your access.

8️⃣ Intellectual Property

  • All content on this Site (text, images, designs, logos) is owned by or licensed to NUUR.

  • You may not reproduce, duplicate, copy, sell, resell or exploit any portion without our written permission.

9️⃣ Disclaimer of Warranties & Limitation of Liability

  • The Site and products are provided “as is” and “as available.”

  • We do not guarantee that your use will be uninterrupted, timely, secure, or error-free.

  • To the maximum extent permitted by law, NUUR shall not be liable for any damages arising from your use of the Site or products.

0️⃣ Indemnification

You agree to indemnify, defend, and hold harmless NUUR, its owners, partners, and employees from any claim or demand arising from your breach of these Terms or your violation of any law.

1️⃣ Changes to Terms

We reserve the right to update or change these Terms at any time. Changes will be posted on this page with an updated date. Continued use of the Site after changes constitutes acceptance.

2️⃣ Governing Law

These Terms are governed by the laws of South Africa.

3️⃣ Contact Information

For questions about these Terms:
📧 Email: sales@nuur.co.za
📞 Phone / WhatsApp: +27 78 541 15 65
📍 Address: Linden, Johannesburg, South Africa